Frequently Asked Questions
We are located at 9779 Hawn Freeway, Dallas, TX 75217. This location is home to our office, dispatch, truck terminal and customer car storage lot. There is also an onsite mechanic, welding and cleanup shop.
How long have you been transporting cars?
We started with our first truck in 1986 and today have a fleet of trucks serving the U.S.
What are your main traffic lanes?
Texas to California, California to Texas, Texas to Midwest U.S., Texas to Florida, and within the state of Texas.
How much will it cost to have my car transported?
It is difficult to say without knowing your exact needs. Factors such as type of auto, how far out of route the origin or destination is, how many autos you have to ship, how soon you need them shipped, and whether you require open or enclosed service is some of the info needed to give an exact quote. Larger vehicles, pickups and vans will cost more. Call one of our dispatchers to recieve an exact quote.
How will you actually ship my car? Is it driven or trucked?
Our service is by truck only. The only time your car is driven is when it is being loaded and unloaded from a transport truck. If arrangements are made to pick up or deliver in a location that the truck cannot get to, the car may be driven a short way to the truck, but always with your permission. We offer open and enclosed carriers. See our equipment page for more information.
How long will it take?
Again, without knowing your exact needs, it is difficult to say. A typical move from Dallas to Los Angeles usually takes less than one week. It can be more or less, but we can narrow it down within a day or two if you call for a quote. The driver will call and arrange a delivery time that is convenient for you.
Do you have a license to do this?
Yes. We are licensed by the U.S. Department of Transportation. Our # is MC-193564. We are subject to their rules and regulations and also to those of the Texas DOT and the other areas in which we operate. Truck drivers all carry a Commercial Drivers License (CDL) issued by the state of Texas and are subject to random drug testing requirements.
Do you have insurance?
Yes. DOT regulations require us to carry auto liability and cargo coverage for our customers protection and that of the general motoring public. Our insurance carrier is National American Insurance
Do you have any references?
Several. Contact one of our dispatchers or E-Mail us for a list of references.
Can I ship items inside of my car?
We strongly recommend that you do not load any items inside of your car. Due to the possiblilty of theft or breakage, our insurance will not cover these items.
Will you take care of my car?
We care more about your car than our own personal car.